Unable to Login Troubleshooting2023-09-29T18:53:46+00:00

1. Confirm proper username and password:

  • Double-check that the username and password entered are correct.
  • Ensure that the caps lock key is not accidentally activated.
  • Be mindful of any leading or trailing spaces in both the username and password.

2. Network Issues:

  • Check the internet connection to ensure it’s stable. A poor or intermittent connection could prevent successful login.
  • Try accessing the website from a different device or network to see if the issue is device-specific.

3. Update Browser:

  • Ensure that the browser being used is up-to-date. An outdated browser may not be compatible with the website’s login system.

4. Account Lockout:

  • If you have been locked out after multiple failed login attempts, please wait 10 minutes to be unlocked.

5. Check firewall settings:

  • Verify that you are not behind a firewall or security software that might be blocking access to the website.
  • Temporarily disable the firewall or try accessing the website from a different network to rule out network issues.

6. Browser Compatibility:

  • Ensure that the browser being used is compatible with the website. Try using a different browser to see if the issue persists.
  • Clear browser cache and cookies, as these may sometimes cause login issues.

7. Password Reset:

  • If there’s any doubt about the password, use the “Forgot your password” link on the website.
  • Check the email associated with the account, including the spam or junk folder, for the password reset link and instructions.
  • Follow the provided steps to reset the password and attempt to log in again.

8. Contact Admin:

  • If the issue persists, please reach out to the administrator – [email protected]
  • Provide specific details about the problem encountered, such as error messages or any steps taken to resolve the issue.


Download Portal Guidance2022-12-13T22:30:41+00:00
What series do Interns qualify for?2022-02-09T23:12:47+00:00

It varies. Most fellows qualify for the 0401 series. Please consult with HR to determine classification, especially for those series with specific semester hour requirements (e.g., 0482, 0485, 0486, etc.).

What grade do Interns qualify for?2022-02-09T22:59:26+00:00

Grade is generally based on education. OPM’s qualifications for using education to qualify for professional and scientific positions are:

  • Undergraduate Degree:   GS-05 or GS-07 if superior academic achievement
  • Master’s Degree:  GS-09
  • Doctoral Degree:  GS-11
Where is [insert name]’s profile?2022-06-23T16:33:33+00:00

There are several options if you cannot locate an Intern in the Portal, 1) the fellow may not be eligible* for placement  yet, or 2) the profile is removed and archived once they start a permanent position or their DHA expires. *Eligibility requires that they finish their summer fellowship, return to school and complete their degree(s), and submit official transcripts. 

How often is the portal updated?2022-02-09T23:00:07+00:00

Regularly. Fellows (candidates) are added to the portal as they become eligible, and jobs (placement opportunities) can be added at any time. You can search the candidate database by ‘date posted’. Our administrative support screens and updates the new information regularly. Interns are marked accordingly when placement is pending.

Which states and territories can be found in each FWS Region?2022-03-10T01:53:03+00:00

The Service has eight different geographic regions with our headquarters located in Washington, D.C. But no matter the location, each region is dedicated to conserving the nation’s fish and wildlife resources and fostering an environmental stewardship ethic based on ecological principles, scientifc knowledge of fish and wildlife and a sense of moral responsibility.

When does a student become eligible for conversion?2024-03-06T17:41:23+00:00

Fellows become eligible to be converted into a permanent position when all of the following actions are completed 1) completion of their degree requirements at the institution of learning; 2) successfully completed the DFP Fellowship Program; 3) meeting the agency-specific requirements as specified in the Participant’s Agreement; 4) performing their job successfully.

Can agencies convert Fellows to either Term or permanent appointments?2022-02-09T23:01:00+00:00

The Direct Hire Authority (DHA) may ONLY be used to appoint eligible DFP Fellows to a permanent, competitive service position.  DFP Fellows who are employed in a term or temporary position in any agency in the Federal government will not lose their DHA eligibility within the 2-year period. 

I just finished my degree requirements and I am ready for. What are my next steps?2022-02-09T23:13:46+00:00

Please refer to your DFP Closeout email for post-fellowship instructions. Fellows who have completed degree requirements are expected to send conferred, official transcripts and an updated resume to [email protected].

I have identified a fellow and would like to proceed with hiring this candidate if available. What are my next steps?2022-06-24T18:33:59+00:00

Once you have identified a fellow or they have expressed interest in a job posting, the hiring manager should contact the HR at [email protected]. We ask the hiring manager to provide the name(s) of the fellow(s) and a classified PD. Click this link to access the OPM’s Guidance document for more information!

I have a question about my eligibility or the eligibility of a student or my question is not included here.2022-06-24T19:02:47+00:00

Please contact the Human Resources Support for the DFP Program: ([email protected])

What happens if a fellow decides to continue their education, how does that work? Does their 2-year eligibility start immediately or after they complete the next degree they are seeking?2022-02-09T23:02:15+00:00

Eligibility for a direct hire appointment expires 2 years from the date the DFP Fellow completed their degree and cannot be extended. The date the Fellows complete their degree requirements starts the clock running on their eligibility. Fellows who chose to continue on with further school once the eligibility clock starts running can impact the potential to utilize their eligibility for placement timeline ends.

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